ServiceFollow
AI lead response & follow-up for service businesses

Turn every enquiry into booked work.

ServiceFollow replies in seconds, drafts the quote, and follows up automatically — so busy service teams win more jobs with a fraction of the admin.

No complex setup — connect a form and go. You approve every message.

ServiceFollow · Inbox
New enquiry
Jordan M.via website · just now

“Hi — after a quote for a weekly office clean, ~250m², starting next month. Can you help?”

The problem

Enquiries are won or lost in minutes.

Every one of these quietly costs you booked work.

Missed enquiries

Leads arrive while you are on a job or asleep. By the time you reply, they have booked someone else.

Slow quote replies

Writing a tailored quote or itinerary from scratch takes time you do not have during a busy day.

Forgotten follow-ups

Most jobs are won on the second or third touch — but the follow-up never happens.

Admin overload

Copy-pasting between inbox, notes and spreadsheets eats the evenings you would rather have back.

How ServiceFollow works

From the moment an enquiry lands to the moment the job is booked — without you glued to your inbox.

Step 1

A lead comes in

An enquiry lands from your website form, email or messaging channel. ServiceFollow captures it instantly — nothing slips through.

ServiceFollow · Inbox
New enquiry
Jordan M.via website · just now

“Hi — after a quote for a weekly office clean, ~250m², starting next month. Can you help?”

Step 2

You are busy, so we draft the reply

Within seconds, ServiceFollow writes a professional, on-brand response in your voice — ready for you to glance over.

ServiceFollow · Inbox
AI draft ready

Hi Jordan, thanks for reaching out! We'd love to help with your weekly office clean. For ~250m² we can tailor a recurring schedule that fits your hours…

Approve & sendEdit
Step 3

A quote or itinerary, prepared

The draft includes a tailored quote or multi-step itinerary built from the enquiry details, so the customer gets a real answer fast.

ServiceFollow · Inbox
Quote prepared
Weekly Office Clean — Quote
Service · 250m² office$180 / visit
FrequencyWeekly
First cleanNext available
Estimated $720 / month
Step 4

Follow-ups stay on track

If the customer goes quiet, ServiceFollow schedules a multi-step follow-up sequence and reminds you on time — each message drafted and ready, so nothing slips and you approve every send.

ServiceFollow · Inbox
Follow-up sequence
Day 1 · friendly check-in
Sent
2Day 3 · answer questions
Scheduled
3Day 7 · final nudge
Scheduled
Step 5

You win the job

More enquiries turn into booked work, with a fraction of the admin. You stay in control of every message that goes out.

ServiceFollow · Inbox
Job booked

Jordan confirmed the weekly clean. Logged, scheduled, and off your plate.

What you get

One engine, the whole follow-through.

Instant response workflows

Every enquiry gets a fast, consistent reply — 24/7, across your channels.

Branded replies

Messages sound like your business, in Australian English, not a generic template.

Quote & itinerary drafting

Tailored quotes and multi-step itineraries drafted from the enquiry in seconds.

Follow-up sequences

A multi-step sequence keeps quiet leads warm — scheduled, reminded, and drafted for your approval before each send.

Visibility & control

See every lead, draft and follow-up in one place. Nothing sends without your say-so.

No-fuss setup

Connect a form and go. We handle the configuration so you can focus on the work.

The outcome

Less chasing. More booked work.

Minutes → secondsResponse time on new enquiries
FewerLeads lost to slow or missed replies
MoreEnquiries that turn into booked jobs
Hours backLess time on repetitive admin each week
Built to flex

One platform, many service businesses.

The same workflow adapts to whatever you sell — these are just a few.

Cleaning

Site-specific quotes and recurring-service follow-ups, handled while you are on the tools.

Trades

Fast call-out quotes and reminders that keep jobs moving from enquiry to booking.

Travel & tours

Multi-day itinerary drafts and nudges that turn browsers into confirmed bookings.

Agencies

Qualify inbound leads instantly and keep proposals warm with timed follow-ups.

Field service

Capture jobs from every channel and respond before the competition does.

Trust & control

Powerful automation, with you in charge.

Your data stays yours

Every account is isolated at the database level with row-level security. We never sell your data.

A human stays in control

AI drafts are suggestions. You decide what gets sent, to whom, and when.

Secure by design

Encryption in transit, Stripe-handled payments, and protected background jobs.

Real support

Talk to people who know the product. Priority response on the Scale plan.

Pricing

Pays for itself in one extra booking.

Start with a 7-day free trial — card required, auto-converts to your plan unless you cancel.

Fast-Start Automation

Independent operators who want instant lead response.

$149/mo
+ one-time setup
  • Web form capture
  • 24/7 AI reply drafting
  • 3-step follow-up sequence
  • Email support
Start 7-day trial

Complete Scale Engine

Most popular

Growing teams needing the full workflow and tracking.

$399/mo
Custom onboarding
  • Everything in Fast-Start
  • Multi-channel capture
  • Extended follow-up sequences
  • Site logs & tracking
  • Priority support
Start 7-day trial

Never let another lead go cold.

Set up ServiceFollow in minutes and let it reply, quote and follow up while you get on with the work.

    ServiceFollow — Faster replies & follow-ups for Perth service businesses